Collections

Just because you submit an invoice to a customer doesn’t mean you’ll get paid, and certainly not on time. This is why IOFM’s collection of peer-tested strategies and case studies are among our most requested content.

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How Top of the World Headwear’s AR Team Captures the Cash

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Is an increasing share of your collections falling behind? Learn the 10 ways Top of the World Headwear's Accounting Manager Sean Daly keeps at least 96% of the money owed to his company at no more than 30 days late.

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Popular Resources

  1. Mitigating the Risk of Customer Non-Payment
  2. Traditional and Emerging Payment Channels
  3. What to Do When Invoices Are Not Paid Timely

Overview

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Collection Letters – Love ‘em or Hate ‘em?

Order-to-Cash Solution Consultant Certificate Program (AOCSC) – Self-Study Online Course

Accounts Receivable Solution Consultant Certificate Program (ARSC) – Self-Study Online Course

Case Studies

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More Payments, More Problems: How Medela Overcame Their Payments Challenges

Communication Forms the Cornerstone of an Efficient Collections Strategy at Foley Services

How Top of the World Headwear’s AR Team Captures the Cash

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IOFM Members rely on “Ask the Expert” whenever they’re stumped. IOFM's tax experts are standing by, ready to answer your 1099 compliance questions. And a panel of more than 100 AP practice leaders are also on call for your next best practice question.

AR collaboration with sales

Customer Letter Addressing Late Payments

A customer letter detailing invoices that are past due and requesting

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Collection Call Tracking Log

This customizable tool is useful for tracking collection call activity and check receipt. Microsoft Excel

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