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Team Management
Leading an AR function isn’t easy. The strategies and tactics change based on how your department is structured. IOFM recognizes the unique set of challenges facing AR leaders managing within a silo function verses those operating cross-functionally as part of an Order-to-Cash process and/or housed within a Shared Service Center.
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How to Break Down Silos and Build a Customer-Focused O2C Team
When Darin Ball, Vice President, Credit and Collections, first came on board at DS Services of America Inc., he found a silo structure separating the components of the 16 employees that make up the order-to-cash process. Learn how he transformed the culture of the department, engaged employees, and built a customer-focused team.
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Latest
Is your AP or AR team the kind of place your colleagues would advise someone to join? The answer to that question may very well determine how likely
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War For Talent: Generational Divide
Nearly 40% of AP and AR practitioners tell IOFM they’ll leave their current organization by 2028.
… Read MoreWhat are you waiting for?
