Change Management: Understanding the CFO Mindset

One universal truth is that your job will be easier if you can make your boss look good to her boss. For most of us in AR, that means understanding what makes your CFO tick. What Do CFOs Care About? CFOs tend to obsess over two things: Fear of losing current and future sales Fear of poor customer service and other ways that can damage the brand Any change in process or positioning of the department needs to keep these all-important concerns top of mind. First Overcome Your Own…