Customer Master File

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A cover letter to include with the Customer Maintenance Form (downloadable here) to request new or updated information on customer address, billing and banking information. Microsoft Word

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This template can be sent to customers to obtain or update their contact, billing and banking information. Microsoft Excel

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Q. We are setting up a new process with our company where we want to send out a welcome letter to our customers to ensure we have received all the correct information from our sales team when we set… Read More

Course Description

The Order-to-Cash Solution Consultant Certificate Program (AOCSC) trains vendors to speak the language of their clients in the order-to-cash space. The program covers all areas

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Course Description

The course covers AR fundamentals, best practices and regulatory compliance, all of which are necessary to understand the business needs tof those who work in the accounts

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Course Description

Managing cross-functionally brings a unique set of leadership challenges. This course highlights best practices from organizations that have aligned O2C, sharing actionable

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Course Description

While every organization has an O2C process (fulfillment of orders, assignment of credit lines, applying cash received and collecting invoices that are past due), most are

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Course Description

Newly updated for 2025! The course covers AR fundamentals, best practices and regulatory compliance, all of which are necessary to excel in the accounts receivable

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Course Description

Newly updated for 2025! This program provides a comprehensive overview of AR mangement, including the organization of AR departments, process optimization, team leadership, and

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Course type: Self-study | On-demand

Registration fee: $249 per learner

IOFM CEUs available: 3

Estimated learning hours: 1-2

Technology Requirements: Most updated version

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