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Having a clear set of written procedures for Customer Master File (CMF) management is a must for ensuring consistency and service quality for both internal and external customers of the
… Read MoreThis template provides an example of a form that you can use to gather information when setting up a new customer. Format Microsoft
… Read MoreSince customers are the single most critical element for any business, the customer master file (CMF) is an essential resource for any organization. However, to effectively fulfill its role as a
… Read MoreIn July 2005, hackers stole information from more than 45 million credit and debit cards by breaching the data security system at discount retailer T.J. Maxx. The breach did not become publicly known
… Read MoreFourth in a series on the Customer Master FileThe benefits of a well-managed customer master file (CMF)—for AR and the entire enterprise—are immense. However, managing such a file, particularly
… Read MoreThe challenge with customer data is that its quality quickly degenerates over time. Experts say two percent of records in a customer file become obsolete every month because customers cease, merge,
… Read MoreImagine going into a large home improvement store and purchasing lumber for a project. At check-out, you tell the cashier that the lumber is for a local church, and therefore you're exempt from
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