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Your customers’ needs are evolving at the speed of technology. In order to properly position your product or service, you must speak their language fluently and understand what truly matters to them.
IOFM’s Solution Consultant Certification Programs offers the training you or your sales, marketing or customer service teams need to stand out to audiences that have unique opportunities and challenges. Certification provides the knowledge, understanding and perspective that leads to deeper customer relationships.
Our programs can cater to individuals as well as teams and are delivered online or in person to best suit your needs.
You’ll be able to ask detailed questions that build credibility and get to the heart of your client’s challenges and opportunities. Your certification credentials will establish trust and respect - fostering stronger relationships with both existing and prospective clients.
Armed with a thorough understanding of your customers’ day-to-day challenges, you can provide them with the best solutions available today, while helping them prepare for future innovations. Solution Consultant Certification helps position your solutions at the forefront of the field and cement long-term relationships.
Two things are critical when it comes to driving revenue: your relationships and your reputation. Certification gives you the knowledge, understanding and empathy to build genuine relationships with customers, ensuring that you retain and grow your existing customer base.
Knowing that a staff member passed the certification exam offers you critical insight into individual and departmental performance. Certifying your sales or customer service teams provides upper management with clear, measurable performance improvement metrics that demonstrate your team’s accountability and commitment to being best-in-class.
Key areas of study include:
Internal Controls, Tax and Regulatory, Vendor Master File, Invoices, Payments, T&E, Technology and Automation
$895.00
Key areas of study include:
Procurement Operations and the Handoff to Accounts Payable, Vendor Master File, Cash Management, Risk Management, Automation
$895.00
Key areas of study include:
Internal Controls, Understanding B2B’s P2P Process, Cash Application and Dispute Management, Credit and Collections Management, Customer Master File, Accounting, Regulatory
$895.00
Key areas of study include:
Establishing and Managing Internal Controls for the Purchasing and Payables Process—from the Sales Order to Credit Management, Customer Master File, Fulfillment, Billing, Cash Application, Account and Regulations, and Collection of Past Due Invoices
$895.00
What are you waiting for?