How Entry-Level Staff Can Add Value

Having a hard time getting new customers to use your payment system? It’s a common challenge. Customers hate new technology as much as you do. Sales is rarely willing to get involved, or have their own marching orders to manage. And busy AR/credit and collections professionals often have too much on their plate to be able to deal with a client’s technology frustrations. One manufacturing company shared with IOFM a cost-effective way to help customers overcome this hurdle. It recently began…