Capture the Cash

How Top of the World Headwear’s AR Team Captures the Cash

Is an increasing share of your collections falling behind? Learn the 10 ways Top of the World Headwear's Accounting Manager Sean Daly keeps at least 96% of the money owed to his company at no more than 30 days late. His top strategies include:

• Facilitate communication with an open floor plan
• Send monthly statements
• Set monthly collection goals
• Monitor aging closely
• Track orders and deliveries
• Rely on the telephone for customer communications
• Check the tone of collection-related e-mails
• Be honest and assertive (not aggressive) with customers
• Keep staff trained and engaged