Collections Best Practices

Using the aging report as the sole means of prioritizing your collections is a flawed but common approach. Too frequently, collections professionals will base their strategy on which customer has the… Read More

A fan spins slowly above the seemingly endless rows of cubicles, offering little relief from the heat of the musty office. Collections employees sit in their decades-old rolling chairs, staring at a… Read More

By Mark Luber - It is time for the collections industry to embrace the future and adopt new models. These models must properly assess debtors, review their situations, and anticipate the likelihood… Read More

By Tom Gillespie - Have you given any thought to setting realistic goals for collection agencies that you entrust to collect your overdue accounts? Only about 10 percent of the creditors I have… Read More

Get a jump on your competitors in global markets by offering documentary collections terms to customers. These terms offer a mid-level of risk between open account and letter of credit. With credit… Read More

When was the last time you measured your AR collections productivity? It is likely that many AR pros are not even aware of how to do so, or what benchmarks exist to measure their collection… Read More

Today's gradually improving U.S. economy still presents special challenges to controllers and their collections staff. It’s clearly a good time to review collection best practices with your staff.… Read More

With U.S. exports in 2013 setting a new record for a fourth straight year, many companies are aggressively ramping up sales efforts in global markets. Of course, as every credit professional knows, a… Read More