Prioritizing Your Collections Pt. 2: An Automation Case Study

Using the aging report as the sole means of prioritizing your collections is a flawed but common approach. Too frequently, collections professionals will base their strategy on which customer has the most past-due balance. This approach makes the incorrect assumption that the most overdue collections pose the most risk. However, as explained in Prioritizing Your Collections Pt. 1: The Do-It-Yourself Approach, this is not always the case. Instead of relying solely on the aging report,…