Collections Practices and Metrics

It’s not enough to simply send the invoices out—companies must also make sure they are paid. Unfortunately, whether due to a simple slip of the mind, blatant disregard, or some unresolved problem, many customers are quite not so forthcoming with the cash. That's why the collections function is a critical part of the overall accounts receivable operation. To find out how companies have set up their all-important collections functions, IOFM conducted a study of collection practices among more…