Maximizing Collections Staffs' Effort Remains a Best Practice

Today's gradually improving U.S. economy still presents special challenges to controllers and their collections staff. It’s clearly a good time to review collection best practices with your staff. No Substitute for Phone: Despite all the high tech solutions being implemented in credit and AR today, when it comes to collections the good old phone should remain the tool of choice for your collection pros. The reason is simple—it’s still the most effective way to get recalcitrant customers to…