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Benchmarking
Course Description
Managing cross-functionally brings a unique set of leadership challenges. This course highlights best practices from organizations that have aligned O2C, sharing actionable
Course Description
Newly updated for 2025! The course covers AR fundamentals, best practices and regulatory compliance, all of which are necessary to excel in the accounts receivable
Course Description
Newly updated for 2025! This program provides a comprehensive overview of AR mangement, including the organization of AR departments, process optimization, team leadership, and
Following are the results of a survey by IOFM, looking at several key accounts receivable metrics across operational organization, billing, terms, aging, receipts, and the principle AR metric DSO… Read More
Following are the results of a survey by IOFM looking at billing practices. Sixty organizations participated in the study, representing several industries and ranging in size from small to… Read More
This IOFM benchmarking survey, looks at O2C and AR operational characteristics, including structure, order, billing and payment formats and process automation, along with key performance indicators… Read More
Credit management is the first line of defense in protecting a company's most valuable asset: cash. Each company must determine a risk factor that will allow it to gain adequate market share without… Read More
Following are the results of a study of collection practices by IOFM. More than two hundred organizations participated in the study, representing several industries and ranging in size from small to… Read More
Q. Do you measure performance in your AR/O2C/C&C operations? If so, what metrics do you use? How do these metrics influence management decisions?
A.
(Answered by the IOFM Advisory Panel)
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We… Read More
How well is your collections team performing? And how do you know? If you aren’t using key performance indicators (KPIs), it’s time to rethink your strategy. Although there are some KPIs that are… Read More
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