Leadership

Addressing Poor Performance

By Pam Miller, APMD At a recent conference, Jim Brady, National Managing Partner, U.S. Government Affairs, Deloitte & Touche, spoke about how managers struggle when addressing and remediating poor… Read More

What Functions Does Your AP Department ‘Own’?

By Pam Miller, APMD While all accounts payable departments “pay the bills,” the manner in which they do so varies from organization to organization. In addition to processing differences, there

Get Bills Paid on Time, Every Time

At Regeneron Pharmaceuticals Inc. in Tarrytown, NY, Senior AP Coordinator Delbra Alexander-Blount and her coworkers take paying bills on time very seriously and aim for 100-percent on-time… Read More

Five Ways to Show Your Staff That You Support Them

By Kerry Schmidt, APMD There are two ways to run an AP department. You can "manage" your staff by commanding the troops in a top-down fashion, or you can build a true team spirit in which you "lead"

Four Ways to Show AP Adds Value to the Organization

By Pam Miller, APMD If you are looking for strategies to demonstrate that AP adds real value to the organization, you needn't look far. Accounts payable not only adds value, it saves the organization

Oh No! How Did AP Let This Happen?

By Pam Miller, APMD Often, when a huge mistake is made or fraud is uncovered, the first question on everyone's mind is, "How did this happen?" People want to know how the mistake slipped through the

Five Ways to Add Value to Your AP Position

There’s a lot of talk today about the importance of AP professionals contributing their expertise and talents in new ways to help drive their companies’ success. To get some tips for readers on… Read More

Fight the 'Invisibility Syndrome' with These Keys to Top Performance

"Accounts payable is not glorified like other departments that bring in revenue,” says AP Supervisor Michelle Stephens, APM. “We usually go unnoticed unless someone isn't paid on time—or is

Five Tips for Managing a Micromanaging Boss

Do you have a boss who combs through reports constantly to look for errors? One who second-guesses every decision you make? One who spends so much time looking over everyone’s shoulder that the

Implementing Managing Daily Improvement (MDI)

Every AP department aims to get better every day, but it can be daunting to figure out just how to achieve continuous improvement. The AP department at Glatfelter (a global supplier of specialty