Benchmarking - Measure your AP Performance

Before you make any changes to your processes, it’s crucial to know how your performance compares to your peers. The content in this section includes both measurement process and principles – why measure, what to measure and how to measure – as well as our latest data.

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2024 AP Benchmarking Report: Respondent Demographics

Benchmarking is a recommended best practice for organizations looking to improve their processes. It involves research into how other similar businesses do what they do, affording insight into how well these organizations perform both in terms of efficiency (how quickly and economically a task is completed) and effectiveness (how accurately it is performed). In the first of the 2024 series of three reports, we’ll discuss the demographics of this year’s respondent pool so you understand where the responses came from.

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2024 AP Benchmarking Report: Performance Metrics and Concerns

In this second of three 2024 AP Benchmarking Reports, we examine accounts payable performance metrics that reflect respondents’ efficiency and effectiveness. We’ll also explore their recent experiences with fraud attempts and the measures they’re taking to protect their organizations.

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2024 Benchmarking Report: Automation and Technology

This year, we once again analyze the progress of AP organizations’ move to technology. All indicators point to the fact that tech is on the rise and only expected to gain traction in finance operations. Not only does automation contribute to efficiency and effectiveness — saving time, money and effort while increasing accuracy — it can help thwart fraud attempts. In this report, we will explore how survey participants are currently using technology, what their plans and concerns are, and where they see it going in the future.

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