Process Improvement: Always a Good Practice

Even when processes seem to be running smoothly in accounts payable and other finance functions, there’s always room for improvement. “Process improvement is important for so many reasons,” says Amy Berry, Corporate Controller, Guardian Real Estate Services LLC (Portland, OR). “Every manager in finance should periodically review their processes,” she suggests. “If you don’t review your processes, you may be missing customer service issues, duplicated work, wasted resources, bottlenecks, or…