Shared Service Center

Q. We are a service business with our AP department residing in a shared services setting. We have an internal Service Level Agreement (SLA) in place for our team on how we are to work with and… Read More

Briggs & Stratton Corporation, headquartered in Milwaukee, Wisconsin, is the world’s largest producer of gasoline engines for outdoor power equipment. To ensure that the shared services department… Read More

Increasingly, organizations are being called upon to better manage and control costs, provide improved services, and leverage information more effectively. To address these challenges, many… Read More

Much like walking a bull through a china shop, opening a shared services center isn't something you can do discreetly. It's a massive organizational change that demands a lot from accounts payable… Read More

Happy With Results - More than half (58%) of AP shared services pros we surveyed said actual benefits met their expectations. And a third (34%) said the results were better than expected. What… Read More

One of the most effective ways to cut costs out of shared services is to charge services back to the parent company. Rather than being allocated funds as a cost-center, some shared service centers… Read More

Shared services centers have long been considered the natural endpoint for back-office optimization. They were born out of the realization that consolidating transaction processes into central… Read More

Plenty of decisions must be made when centralizing into a shared services center. What systems to implement, what chargeback structure to employ, and what inefficient processes can be dropped in the… Read More