Benchmarking - Metric of the Month

IOFM recently surveyed AP practitioners to discover whether they’re informed about process changes — why they’re being made and how they will affect their operations. More that

The recent pandemic-related thinning of the AP workforce, due to both voluntary departures and staff reductions due to decreased business, has resulted in remaining AP staff working longer hours.

Skill-siloing in accounts payable is a long-standing issue within many organizations. In a new IOFM white paper, “Employee Burnout and What You Can Do About It,” we surveyed AP

Retaining staff can be challenging in the best of times, but add in pandemic burnout and long hours, and that challenge is multiplied. IOFM’s latest survey, “Great AP Places to

As IOFM reported last month, more than half of all AP managers and directors are reporting feeling burned out. Burnout is a significant factor in driving staff members to leave their AP departments,

If the recent pandemic has left you feeling burned out, you’re not alone. A recent IOFM survey on staff engagement reveals that nearly 60% of AP managers are burned out — almost

As organizations see their business rebound as the pandemic winds down, their invoice volumes are increasing significantly. How is AP responding to the greater workload, given all the staff

AP departments’ processes influence operational efficiency, every bit as much as automation. When improving your performance, it’s important to evaluate whether there is a mandated

IOFM’s 2021 benchmarking survey revealed that overall, more than half of organizations that bought automation solutions in the last couple of years are already looking to replace them.

Metric of the Month: The Aging Workforce

According to recent IOFM benchmarking data, many organizations are dealing with AP teams approaching retirement age. In the coming five-year period,