Addressing Poor Performance

By Pam Miller, APMD At a recent conference, Jim Brady, National Managing Partner, U.S. Government Affairs, Deloitte & Touche, spoke about how managers struggle when addressing and remediating poor employee performance. AP managers often feel conflicted when a staffer’s performance is lagging and the employee is having a tough time keeping up with assigned tasks. Feelings of sympathy or friendship can create what he calls a “rescue fantasy” that can interfere with objectivity and can hold…