Leadership

Are you having occasional challenges finding the right tone and approach to use with some of your younger AP staffers? And do you wonder about what incentives work best to recruit and retain workers

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Did you ever wish you had a bunch of “workaholics” in your AP department? Well, be careful what you wish for. Workaholics can wreak havoc in terms of lost productivity, increased health-care

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By Pam Miller, APMD An often-recommended means of improving AP processing as well as the overall reputation of AP is the customer satisfaction survey. Yet few AP departments actually put this concept

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What kind of brand has your accounts payable department built? Marketing executives have long understood that building a brand goes far beyond simply training consumers to recognize a product by… Read More

Communication is vital to all business operations. Effective communication within your organization positively affects communication outside – the two are connected. In accounts payable, effective

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Automation technologies benefit accounts payable departments in a variety of ways. Reduced paper volumes, lower costs, and streamlined invoice approval and payment processes are typically enough to… Read More

AP managers often talk about what it takes to keep their AP staffs motivated and informed. But what about AP managers or directors? What does it take to keep them motivated? Actually, AP managers are

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Oak Smith is the AP manager for DaVita, Inc., a dialysis services provider. Ask him the key to maintaining motivation and morale among his 71-person staff and he’ll answer in one word: Presence.

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David A. Brookmire, president Corporate Performance Strategies The U.S. economy has seen tremendous change in the past three years. Virtually all companies have had to make very tough decisions with

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In a paper-based AP setting, the tasks of routing and delivering invoices are done manually. When a form is sent to the wrong person, a procedure is not followed, or a required step not completed,

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