Leadership

7 Tips for First-Time Managers

by Royce Grayson Morse, IOFM Managing Editor - Being a successful manager doesn’t just involve managing a process—it involves the management of the people who get the work done. We’re all… Read More

July 2021: Cost Per Invoice

Something we’ve been talking a lot about lately is “type of decision-making.” This simply refers to how decisions are made about processing AP work. Do the individual processors

Accounts Payable Manager Certification (APM) – Self-Study Online Course

Course description

You’re required to do more with less – process more invoices with fewer people, inadequate automation technology and sometimes misaligned operational functions. This

IOFM Members rely on “Ask the Expert” whenever they’re stumped. IOFM's tax experts are standing by, ready to answer your 1099 compliance questions. And a panel of more than 100 AP practice leaders are also on call for your next best practice question.

Team motivation and incentives

Q. My department is short-staffed, and our company acquired two organizations this year. My group has been working very hard with our workflow. I was wondering if the Advisory Panelists could share… Read More

AP team structure

Q. I am working on updating my team's job descriptions. Currently, I have two Senior AP Associates, and two AP Associates. Besides our regular AP tasks, the team manages a Freight Audit vendor, two… Read More

A manager has a conversation with an employee

AP Profiles: Emotional Intelligence with Nicole Caley

Nicole Caley, Founder and President of Payables Solutions Partners, LLC, is a big believer in “EQ”—otherwise known as emotional intelligence. Her in-depth knowledge and practical experience… Read More

AP Profiles: Conflict Management with Nicole Caley

We all know them. The person who’s always right. The employee who quietly simmers instead of expressing themselves. The team members who can never see eye-to-eye. How to manage them? We spoke with… Read More

Overcoming Resistance to Change

The ability to lead through change is particularly important when trying to overcome the double hurdle of an automation implementation. AP managers are often challenged with: Management resistance… Read More

Team Building Ideas That Cost Little or Nothing

If your department has a limited budget — or no budget at all — for team-building, but you want to do something to boost morale and build relationships, what do you do? A member asked us this… Read More

Profiles in AP: Results-Driven Leadership with Monica Brooks

Monica Brooks, Manager of Accounts Payable at Ohio Health, has a unique take on what’s required to drive results. We asked her about the methodology she embraces to get the most from her team—and… Read More