Testing on Parallel Tracks

By Pam Miller, APMD

When getting ready to implement a new process or system, we often run the old and new processes or systems in tandem. Sometimes this takes the form of a pilot or a test project and sometimes we run systems in parallel to ensure that if there are any issues with the new process or system we can revert to the old one and still get the job done.

While this is a good safeguard, it’s important to commit to making the switch to the new process or system. Otherwise, the tw…