What to Know About DSO

We visited with IOFM Senior Trainer Judy Bicking and asked her about the “days sales outstanding” (DSO) metric—its importance, how best to leverage it, and how it should be addressed in the time of a pandemic. She provided insight based on her years of experience managing and advising Accounts Receivable/Credit & Collections teams. Q. While everybody in AR/C&C probably knows what DSO stands for, what’s its significance to those folks? How is that metric used within an organization? A, Most of…