AR Best Practices: What Should You Measure?

Managing an AR department requires the continuous tracking of metrics in four categories:  Business Trends: What’s happening in the economy that will affect your ability to collect? Team Workload: How is work divided among the team? Is anyone overloaded? Underutilized? Team Process Efficiency: How quickly is everyone working? Team Process Effectiveness: How many errors are team members making, especially as they work faster? The first step in establishing actionable measurement is to identify…