AR/C&C's Relationships

In an effort to get a better understanding of AR and how well it interacts with other departments, we asked IOFM’s Senior Trainer Judy Bicking to share her experiences. We explored three different relationships AR maintains: externally, with customers’ AP departments; and internally, with sales and with the rest of the organization. Q. How would you describe the typical relationship between AR and customers’ AP departments? A. For the most part, AR and the customer’s AP department rarely…