An Improved Payment Process Helps Keep Customers Happy

It doesn’t take long for most discussions about accounts receivable to turn to cash flow. As one of the largest assets on the balance sheet, AR has a tremendous impact on a company’s financials. But AR affects more than cash. The way that a business manages its billing and other AR processes also influences the customer experience that it delivers. Once a deal is closed, AR is the most customer-facing business function.  Delivering an exceptional customer experience can help…