Giving Credit Where Credit is Due

Welcome to Credit 101. Your instructor is Scott Tillesen, Tech Data Corporation's director of credit, SMB accounts. He not only extends credit to the company's customers, he also teaches them business basics. "It's always been our theory that the better way for us to improve our customer's payment performance is to teach them how to be better business people," he says. His curriculum includes credit applications, managing working capital, forecasting cash flow, credit lines, terms and banking…