How to Select a Collection Agency – One Credit Manager’s Journey

Jimmy Worrell Like many credit managers, Jimmy Worrell receives numerous calls and emails from collection agencies soliciting his company's business. Callers tout their services, are very talkative and very persistent. Worrell works for Womack Electric & Supply Company, a family-owned, wholesale electrical distributor that serves residential, commercial, industrial, energy, institutional and telecom markets in North Carolina and Virginia. The Danville, Virginia-based company's annual…