O2C

A Customer Self-Service Portal allows your customers, including those located overseas, to place orders and check their status, resolve disputes, and pay you online on a 24/7 basis, all without the

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In 2009, Heartland Payment Systems became the victim of the largest single credit card breach when a hacker obtained more than 100 million card numbers from nearly 650 financial services companies.… Read More

Renewed interest in outsourcing key aspects of the order-to-cash (O2C) cycle, especially invoicing, are being driven by several converging factors, including: Timing and cost of getting paid

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Paper checks dominate U.S. corporate payments and most invoices to businesses are still sent by postal mail. Low adoption rates of B2B e-invoicing and e-payments, however, aren’t due to lack of

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While there is no single reason for the low rate of EIPP (electronic invoice presentment and payment) adoption, a likely significant factor is the undeniable reality that many an e-invoicing

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U.S. exports continue to break records for sales of goods and services overseas. This trend is reflected in IOFM’s Accounts Receivable, Credit & Collections Automation Survey. Respondents currently… Read More

Conducting regular credit reviews of all active accounts, more critical than ever in today’s New Normal economy, can be an overwhelming challenge. A Credit Research Foundation survey, for example,

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Given its great benefits, it’s surprising that document management (scanning and imaging) technology isn’t more widely deployed in AR. For example, just 32.3 percent of 523 respondents to the

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In AR, automation of invoicing has tended to get more attention than automation of payment receipt. Both are equally critical, however, to the successful acceleration of cash flow and the

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When we polled AR professionals regarding their departments’ automation spending, we learned that collections automation has become a top priority for many AR professionals. Some 130 AR managers

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