It’s All about Internal Customer Service

Marjorie Wiater, Disbursements Agent at FedEx Services: Global Disbursements in Moon Township, PA, believes that internal customer service is one of the primary keys to the effectiveness and success of the accounts payable department. “AP’s internal customers include everyone who works for the company,” she explains. “They can be across the aisle from you or in another department, state, or country.” Here are Wiater’s tips for providing outstanding customer service in AP: Keep in mind…