Proven Strategies to Stimulate Change

Implementing a process improvement in accounts payable can seem like trying to move the earth. As AP staff struggle to keep their heads above water while simultaneously fighting large workloads and inefficient processes, there is very little time or energy available to focus on process improvements.

Penny Weller, a senior director with benchmarking research firm The Hackett Group, frequently speaks at industry conferences about how departments can stimulate change in their organizations. Welle…