Recognizing and Resolving Workplace Conflicts

During her nearly two decades working in accounts payable, AP Trainer Judy Bicking resolved her fair share of workplace conflicts. Bicking has found that you can boil most office conflicts down into three categories: Personal. Personal conflicts can start over something trivial. One person annoys another over a minor grievance and their spats quickly escalate. “I have seen these conflicts stem from something as simple as one employee smacking his or her bubble gum too loudly,” says Bicking.…