Should AP Allow Credits to Be Offset to Open Invoices?

Pam Buda, MBA, Accounts Payable Manager at St Luke’s University Health Network in Bethlehem, PA, posed this month's AP Question of the Month. She asks: "Vendors like when they can ‘offset’ because it cleans the account up. The problem is, it creates an accounting nightmare for AP. How do you handle credits with your vendors?”...