Bernalillo County AP: How to Become a Lean, Mean, Invoice-processing Machine

Before accounts payable at the County of Bernalillo, New Mexico, went through a major upgrade, AP was in constant crisis management mode and every invoice was a rush due to delays and inefficiencies. Clearly, something needed to be done—something major. An intrepid three-person team snapped into action and, through plenty of planning, hard work, leadership, and sheer stick-to-itiveness, they streamlined procedures, eliminated paper, and turned the AP operation in a lean, mean,…