Looking Back on 2020—and Ahead to 2021

Over the past year, the pandemic transformed Accounts Payable practices, procedures, workplaces, interactions, and team relationships. Yet despite numerous challenges, Accounts Payable survived and thrived. AP teams found new ways to work together, novel ways to streamline operations, and innovative ways to introduce technology. The Insider asked AP professionals: What did you learn in 2020 that will make you more effective in 2021? What were your key takeaways that you can share with your…