AP Processes and Procedures: Creating an AP Procedures Manual

When AnnMarie Bartolini, APS, Senior AP Analyst, started her job at FuelCell Energy, Inc. (Torrington, CT), she noticed a problem the first day of her training program. The written manual for the AP system did not match the actual steps employees were supposed to take. “When AP implements a new system, it is often modified to fit that company’s needs,” she says. “Therefore, much of the manual that comes standard with the system is no longer valid.” Remedying the Problem Since the manual on how…