Understanding and Managing Customer Deductions

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What’s the best way to deal with customer deductions? Accounts receivable professionals know this can be a significant task, yet one that must be addressed in order to resolve issues and recover money that’s owed the organization. 

Figuring that out is the mission of Attain Consulting Group’s Jessica Butler. Her recent benchmarking survey polled companies of varying revenue sizes across many industries to gain insight into their internal challenges, metrics and processes for handling deductions.  

If your organization needs a better way to handle deductions and chargebacks, download the whitepaper, “Understanding and Managing Customer Deductions” today. Inside, you’ll discover how your organization stacks up against others and what other AR pros recommend to help prevent and resolve deduction issues. In addition, Butler’s Deduction Management Maturity Model will help you evaluate where you are today and what steps to take to evolve your process into one that’s truly optimized. 

Continuing Education Credits available:

Receive 1 CEU towards IOFM programs:

AP CertificationPP-OC_seal_APP_outline.FNLReceive 1 CEU towards maintaining any AP and P2P related program through IOFM! These programs are designed to establish standards for the profession and recognize accounts payable and procure-to-pay professionals who, by possessing related work experience and passing a comprehensive exam, have met stringent requirements for mastering the financial operations body of knowledge.

Continuing Education Credits available:

Receive 1 CEU towards IOFM programs:

AR-certFinal-AOCReceive 1 CEU towards maintaining any AR and O2C related program through IOFM! These programs are designed to establish standards for the profession and recognize accounts payable and procure-to-pay professionals who, by possessing related work experience and passing a comprehensive exam, have met stringent requirements for mastering the financial operations body of knowledge.

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