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The way that businesses manage their receivables has a big impact on DSO and customer service.
Yet the manual, paper-based AR processes used by most businesses does little to improve either.
Each manual touch point — whether it’s having to print, fold, stuff and stamp paper invoices for delivery or relying on sticky notes, Excel spreadsheets and back-and-forth phone calls and emails for resolving invoice disputes — creates issues that negatively impact DSO and the customer experience.
Things are going to get worse as customer demands for convenience and control continue to rise.
Reducing DSO and enhancing the customer experience requires businesses to rethink their approach to invoicing. Customers want an invoicing experience that makes them shout, “WOW!”
IOFM’s latest white paper shows why.
The white paper reveals the biggest customer-facing challenges with manual invoicing processes, explains how automated invoicing solutions address those challenges, and details eight ways that an automated invoicing solution improves the customer experience.
If your business wants to reduce DSO and enhance the customer experience, download this white paper today.
Continuing Education Credits available:
Receive 1 CEU towards IOFM programs:
Receive 1 CEU towards maintaining any AP and P2P related program through IOFM! These programs are designed to establish standards for the profession and recognize accounts payable and procure-to-pay professionals who, by possessing related work experience and passing a comprehensive exam, have met stringent requirements for mastering the financial operations body of knowledge.
Continuing Education Credits available:
Receive 1 CEU towards IOFM programs:
Receive 1 CEU towards maintaining any AR and O2C related program through IOFM! These programs are designed to establish standards for the profession and recognize accounts payable and procure-to-pay professionals who, by possessing related work experience and passing a comprehensive exam, have met stringent requirements for mastering the financial operations body of knowledge.
This white paper is provided free of charge and underwritten by a sponsor. Following your download, you may be contacted by the sponsor with information about their products and services.
A confirmation email with details will be sent to you shortly.
What are you waiting for?