IOFM Virtual Town Hall Meeting: Strategies for Managing Credit and Collections During the COVID-19 Pandemic

The COVID-19 pandemic is creating a cash crunch for many customers.  Organizations must carefully manage their credit and collections processes or risk serious consequences. 

Join IOFM for this special virtual town hall meeting as our panel of experts discuss strategies for protecting your cash flow during the crisis.  Our experts will share proven strategies for managing credit, proactively monitoring the financial health of your customers, measuring and reducing DSO, adjusting your collections strategy, improving the accuracy of your cash forecasting, and more.

Live polling will give attendees insights into the challenges faced by their peers and the actions they are taking.  And attendees will have the chance to ask the panel for advice on their challenges.

Mark Brousseau
President, Brousseau & Associates 

Over the past 26 years, Mark Brousseau has established himself as a thought leader on accounts payable, accounts receivable, payments and document automation.   A popular speaker at industry conferences and on webinars and podcasts, Brousseau advises prominent end-users and solutions and services providers on how to use automation to improve document- and payments-driven business processes.  Brousseau has chaired numerous educational conferences and has served on several industry committees and boards.  He resides in Center City Philadelphia with his wife and three sons. 

John Kokott
AR Business Development Manager, Esker 

John has been consulting within the Enterprise and SMB space for over 20 years, and has a wide background in information technology.  His background includes IT Security, Data communications infrastructure, Wireless communications, SaaS, and Telecommunications.  With his education in Economics & Finance, he uses the core guiding principles of being Curious, being Present, and being Relevant to fully understand his customers and develop ROI & TCO models to exemplify why the right solutions make solid business sense.  In John’s free time, he enjoys golfing, Skiing, coaching baseball, and watching his son compete in Taekwondo.

Nicole Dwyer
Chief Product Officer, YayPay

Nicole is Chief Product Officer for YayPay, bringing more than 15 years’ experience in accounts payable and receivable technology to ensure YayPay continues to meet the needs of its customers. Having spent her entire career in commercial payments, Nicole understands high- and low-value payment systems, the complexities of how businesses pay and get paid, and has worked with distributed teams spanning the globe. She is a graduate of Worcester Polytechnic Institute. Residing in New Hampshire with her husband, daughter, and son, they spend their time outdoors and creating new adventures.

Lee Allen
Managing Director of EIPP+, Corcentric

Lee is a founding Director of Netsend, A Corcentric Company with over 25 years of sales and management experience in tech-based business-to-business environments. An active contributor to the Credit Management profession, he speaks regularly at credit forums, trade fairs and exhibitions and produces thought leadership pieces for trade magazines and websites. He is a member of the Association of International Credit and Trade Finance Professionals and holds Non-Executive Director positions with both the Association of International Credit Directors and the Association of Credit for Central and Eastern Europe.

Bill Weiss
Vice President of Business Development, HighRadius

Bill started his career in the Global Credit & Treasury Services organization at Honeywell International (fka AlliedSignal Aerospace). Subsequently, he co-founded The CreditExchange, one of the first B2B online trade credit bureaus.  In 2005 The CreditExchange was acquired by eCredit.com, Inc., a company that provided enterprise software that provided automation in the credit and collections process for Fortune 1000 companies.  After leaving eCredit, he started his own consulting company, Intium Group LLC, which provided sales consulting services within the Credit and Collections industries. He then became the Vice President of Sales for Ansonia Credit Data, a startup commercial credit bureau that grew to profitability under his leadership.  Bill's most recent role is Vice President of Business Development at HighRadius, specializing in global strategic partnerships within the Credit, Collections, and Payments industries.