AR Process Improvement: The 5 Biggest Operational Gaps that Impact Cash Application and Costs

As a business in today’s payments landscape, you know the importance and benefits of accounts receivable automation. The next step is to analyze your current processes to learn where you can improve your operations.

During this webinar, accounts receivable experts Mark Brousseau (Brousseau & Associates) and Beth Bourgoin (Deluxe) will share the five biggest operational gaps that impact your business:

• Remittance data and managing exceptions
• Managing and aggregating payment changes
• Manually integrating bank and third-party data feeds
• Generating reporting and KPI analytics for stakeholders
• Collaborating with other departments (sales and accounting)

From the impact of each of these gaps on your business to the best practices to solve them, receivables experts Beth Bourgoin and Mark Brosseau will share how to improve your accounts receivable processes. Backed by industry innovation and research, you’ll learn you’ll learn how to streamline your existing AR operations, where the work is needed and what partners are available to help you along the way in this free, one-hour session.

Mark Brousseau
President, Brousseau & Associates 

Over the past 26 years, Mark Brousseau has established himself as a thought leader on accounts payable, accounts receivable, payments and document automation.   A popular speaker at industry conferences and on webinars and podcasts, Brousseau advises prominent end-users and solutions and services providers on how to use automation to improve document- and payments-driven business processes.  Brousseau has chaired numerous educational conferences and has served on several industry committees and boards.  He resides in Center City Philadelphia with his wife and three sons.

Beth Bourgoin
Receivables Product Manager, Deluxe

As a product manager at Deluxe, Beth Bourgoin delivers innovative receivables management solutions to the market with a consultative approach. Beth has nearly a decade of experience in financial technology and commercial banking markets. She is an accredited ACH (Automated Clearing House) payments professional, with a broad range of expertise in the implementation, management, support and analysis of treasury management products and services. Beth earned a Bachelor of Science in psychobiology and neuroscience from Simmons College in Boston.