Breaking Down the Fundamentals of Collections Management & How You Can Improve Your Collections Strategy

On-demand Webinar | Free

With so much going on in collections management, sometimes you gotta break things down to understand how efficiently you’re really operating and where you can better serve your customers and company.

In this webinar, it’s back to the basics with focusing on fundamental areas of your collections strategy and how it can be improved. We’ll discuss important questions like:

• What’s the best approach to non-paying customers?
• Should early payment discounts be offered?
• Is there an easy way to simplify invoice payment and presentation?
• How can you promote positive communication with customers?

The answers to these questions will shed light on the best approach to dialing back Days Sales Outstanding (DSO) and streamlining the entire accounts receivable process.

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Chris Doxey, CAPP, CCSA, CICA, CPC

Senior Trainer & Consultant, IOFM

As President of Doxey, Inc. and as a management consultant, Chris Doxey works with her clients to implement internal controls and global best practices leveraging her experience at Digital Equipment Corporation, Compaq Computer Corporation, Hewlett Packard, and MCI where she held senior finance and accounting positions. This extensive experience allowed her to implement global compliance requirements and standards of internal control for the procure to pay (P2P) process, Order to Cash (O2C), financial operations and logistics.

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 Allan Pich

Business Development Manager, Esker

Allan Pich is a Business Development Manager at Esker, a worldwide leader in process automation solutions.  After working in the satellite communications field in the military, Allan has focused his career on helping companies choose automation solutions that solve their most pressing business needs.  His 15 years of experience spans multiple business processes and industries.

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Continuing Education Units available:

Receive 1 CEU toward renewing ARM, ARS, AOCM or AOCS certification from the Institute of Finance and Management! The Accounts Receivable Certification and Order-to-Cash Certification Programs are designed to establish standards for the profession and recognize Accounts Receivable and Order-to-Cash professionals who, by possessing related work experience and passing a comprehensive exam, have met stringent requirements for mastering the Accounts Receivable and Order-to-Cash bodies of knowledge.

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This webinar is provided free of charge and underwritten by a sponsor. Following the webinar, you may be contacted by the sponsor with information about their products and services.