What Your Suppliers Want from AP: How to Meet Their Needs while Unlocking Efficiencies and Savings for Your Business

The pandemic has been eye-opening in many ways, perhaps none more so than revealing just how critical suppliers are to businesses. In MineralTree’s 2021 State of AP survey, 58% of respondents said their supplier relationships are more strategically important than a year ago; the percentage was even higher in healthcare and manufacturing. By relying on manual processes, paper checks, and their own limited capacity, many AP teams struggle to deliver the fast, seamless payment experience suppliers deserve—and expect.

In this webinar, we’ll share an approach to Accounts Payable automation that strengthens supplier relationships—in addition to delivering substantial internal benefits. The key is not just software but a comprehensive approach to supplier management and payment optimization that balances buyer benefits with supplier needs. To shed light on suppliers’ payment preferences and communication needs, we’ll also share key findings from direct interviews with common B2B suppliers.

Attendees will learn:

• How end-to-end automation can accelerate AP processing by 80%, allowing their AP team to consistently pay suppliers on time and capture available discounts
• Key obstacles to digital payment adoption and how to the right approach balances buyer benefits (e.g., savings, security, and rebates) and supplier preferences
• How to deliver value to suppliers through enhanced payment visibility, remittance, and insights to impact their cashflow, while freeing up your team to focus on higher value activities

Mark Brousseau
President, Brousseau & Associates 

Over the past 26 years, Mark Brousseau has established himself as a thought leader on accounts payable, accounts receivable, payments and document automation.   A popular speaker at industry conferences and on webinars and podcasts, Brousseau advises prominent end-users and solutions and services providers on how to use automation to improve document- and payments-driven business processes.  Brousseau has chaired numerous educational conferences and has served on several industry committees and boards.  He resides in Center City Philadelphia with his wife and three sons.

Ed Hadley
Senior Director, Content, Product & Partner Marketing, MineralTree

Ed helps drive go-to-market planning and execution for MineralTree’s AP automation solutions across its direct and partner channels. He also oversees the company’s content and PR strategy. His role requires a deep understanding of the needs and challenges faced by AP and finance teams, along with the buyer-supplier dynamic in Accounts Payable.

Prior to MineralTree, Ed held marketing leadership roles with Mendix (acquired by Siemens), Vade Secure, and Neolane (acquired by Adobe). He holds a Bachelor of Arts degree in American Studies, with a minor in writing, from Providence College.