IOFM Virtual Town Hall Meeting: Navigating AP’s Toughest Terrain

Are you feeling the pressure of rising demands, tight budgets, new fraud risks, and the rapid pace of technological change?  You’re not alone.  Join the Institute of Finance and Management (IOFM) for a virtual town hall designed specifically for accounts payable leaders like you who are navigating these challenges every day.  Our panel of industry experts will provide actionable advice and solutions to help you tackle your biggest obstacles, from supplier onboarding and invoice processing to vendor data management and fraud mitigation.  You’ll have the chance to ask your own questions and engage in live polling to see how your peers are addressing similar issues.  This is your opportunity to gain insights and discover strategies that can help you meet today’s AP demands with confidence.

Mark Brousseau
President, Brousseau & Associates 

Over the past 30 years, Mark Brousseau has established himself as a thought leader on accounts payable, accounts receivable, payments and document automation.   A popular speaker at industry conferences and on webinars and podcasts, Brousseau advises prominent end-users and solutions and services providers on how to use automation to improve document- and payments-driven business processes.  Brousseau has chaired numerous educational conferences and has served on several industry committees and boards.  He resides in Center City Philadelphia with his wife and three sons.

Michelle Pasquerillo
VP and Head of Bank Channel Strategy, Bottomline

Bringing two decades of experience across customer delivery, implementation, marketing, relationship management, risk, support, and strategy, Michelle is VP and Head of Bank Channel Strategy for Bottomline, one of the world’s leading business payments companies. She partners with many of the nation’s leading financial institutions to provide them with the right products, tools, and processes to drive the growth and success of their business customers. Those partnerships include the deployment of Bottomline’s Paymode-X, a leading AP automation platform and payments network that helps finance departments accelerate payment automation to maximize efficiencies, security, and rebates. Michelle’s leadership of key industry relationships is at the heart of how more than 550,000 businesses pay and get paid $400 billion annually. Helping people succeed has been a hallmark of hers.

A regular LinkedIn author and go-to-source of subject matter expertise for the industry and customers-at-large, Michelle’s superpowers were honored among the inaugural Bottomline Elevate Award winners and recognized as one of the Top 50 women leaders in Maine. In addition, she received the Customer Delight Award recognizing her stellar relationship-building across internal and customer teams.

Shao Zhu
Senior Director of Advisory & Solutions, Zip

Shao Zhu is the Senior Director of Advisory and Solutions at Zip. Shao is an expert in strategic sourcing and procurement. He led the team at Apple that managed the commercial relationship with Qualcomm, Intel, and AMD. He oversees strategic contract negotiations for critical components such as 5G wireless chipsets for Apple products with multi-year pricing and supply roadmap. Shao now works as the Director of Advisory and Solutions at Zip, offering procurement best-practice advice to Zip customers that further enhances their end-to-end procure-to-pay experience. Shao is based in Sunnyvale California, and is a passionate fan of Arsenal Football Club.

John Gronen
CFO, Yooz

John, a seasoned executive with dual degrees in Finance and Criminal Justice from the University of Arkansas, brings over 25 years of experience in Finance, Operations, Sales, and Mergers & Acquisitions. His career has led him to roles including CFO at Sightline Payments and VPay, where he solidified his reputation as a leader with a passion for empowerment and innovation. 

In 2024 John joined Yooz as the Chief Financial Officer, where he spearheads strategic financial initiatives across the company’s international operations. In this position he will continue to leverage his extensive background to drive financial strategies and foster growth across the company’s international operations.