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IOFM Virtual Town Hall: Get Answers to Your Biggest AP Challenges

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Thursday, May 22, 2025 | 12:00PM-1:30PM Eastern Time | Free Town Hall

Struggling with invoice backlogs, high costs, fraud risks, or supplier headaches?  You’re not alone!  Join IOFM’s exclusive virtual town hall where a panel of industry experts will tackle your biggest accounts payable challenges live – sharing real-world insights and actionable advice based on their firsthand experiences.  This interactive session isn’t just another webinar – it’s your chance to get answers to your questions in real time.  Through live polling, you’ll also see how other AP pros are handling today’s toughest payables challenges and uncover strategies you can apply right away.

Why attend: 

  • Get real-world solutions to your toughest AP challenges from a panel of industry experts.
  • See how your challenges compare to others and learn how your peers are addressing them.
  • Walk away with fresh ideas and proven tactics to streamline your AP processes.

Mark Brousseau
President, Brousseau & Associates 

Over the past 30 years, Mark Brousseau has established himself as a thought leader on accounts payable, accounts receivable, payments and document automation.   A popular speaker at industry conferences and on webinars and podcasts, Brousseau advises prominent end-users and solutions and services providers on how to use automation to improve document- and payments-driven business processes.  Brousseau has chaired numerous educational conferences and has served on several industry committees and boards.  He resides in Center City Philadelphia with his wife and three sons.


crop.Brousseau Headshot 1.jpg.thumbnail-150px-square.150x150.jpeg

Kolleen Doucette
VP of Corporate Development, onPhase

With over 10 years of experience, Kolleen has been helping organizations optimize their back-office operations through automation. She brings a wealth of knowledge and a proven track record of partnering with finance teams to boost productivity and efficiency. Kolleen’s deep expertise in AP automation, payment automation, workflow automation, and document management make her an invaluable resource for helping organizations optimize today’s processes and scale for tomorrow’s growth.


crop.Brousseau Headshot 1.jpg.thumbnail-150px-square.150x150.jpegNoel English
Staff Solutions Consultant, Partnerships, Bill.com 

Noel has been at Bill.com for 7 years, starting out in support, working through implementation and the last 4 years as a Solutions Consultant/Sales Engineer. He is a trusted resource among all channels and departments at Bill.com along with our major partnerships in terms of product knowledge. Prior to Bill.com Noel also has receivables and card processing experience via Square. 


crop.Brousseau Headshot 1.jpg.thumbnail-150px-square.150x150.jpegAndy Sullivan
VP of Channel Sales, Bottomline

Andy joined Bottomline in 2020 to lead a team of Channel Sales Executives across seven banking partners, driving the adoption of Paymode among mid-market and enterprise clients. In his role, he collaborates closely with bank leadership, partnering with and training Treasury Sales teams to identify opportunities within organizations' payment processes and provide tailored solutions. Under his leadership, his team has successfully onboarded hundreds of payers across various industry verticals, significantly expanding Bottomline's Payer base and helping to grow the largest fraud-free vendor network in the United States.

Prior to joining Bottomline, Andy worked at American Express, where he played a key role in onboarding suppliers to the American Express network. In his personal life, Andy and his wife Janean are occupied with raising their three young daughters—Nora, Lucy, and Mallory—and managing the rewarding challenges of family life.

Continuing Education Credits available:

Receive 1 CEU towards IOFM programs:

AP CertificationPP-OC_seal_APP_outline.FNLReceive 1 CEU towards maintaining any AP and P2P related program through IOFM! These programs are designed to establish standards for the profession and recognize accounts payable and procure-to-pay professionals who, by possessing related work experience and passing a comprehensive exam, have met stringent requirements for mastering the financial operations body of knowledge.

Continuing Education Credits available:

Receive 1 CEU towards IOFM programs:

AR-certFinal-AOCReceive 1 CEU towards maintaining any AR and O2C related program through IOFM! These programs are designed to establish standards for the profession and recognize accounts payable and procure-to-pay professionals who, by possessing related work experience and passing a comprehensive exam, have met stringent requirements for mastering the financial operations body of knowledge.

Thank you!

Thank you for registering for the live town hall: IOFM Virtual Town Hall: Get Answers to Your Biggest AP Challenges, sponsored by Bottomline, BILL, and onPhase.

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