From Fraud Response to Career Accelerator: How Owning Vendor Onboarding Elevates AP Leaders

This webinar will show how owning the right process can change everything — from reducing organizational friction and risk to accelerating your career. Through a real-world example from Texas State Technical College, attendees will learn how a response to vendor fraud sparked enterprise-wide process improvement, broke down silos between finance and procurement, and elevated positive visibility to the leadership level. Discover how taking ownership of vendor onboarding can strengthen controls, streamline compliance, position AP as a strategic asset, and create meaningful opportunities for career growth and influence. 

Learning Objectives:

• Recognize how owning critical financial processes can elevate professional visibility, build executive trust, and position AP leaders for expanded roles. 
• Learn how strategic ownership of vendor onboarding drives cross-functional influence, enabling AP professionals to break down silos and lead beyond their traditional scope. 
• Apply practical strategies to translate process improvements into career advancement, using operational wins to create leadership opportunities and long-term career momentum.

Mark Brousseau
President, Brousseau & Associates 

Over the past 30 years, Mark Brousseau has established himself as a thought leader on accounts payable, accounts receivable, payments and document automation.   A popular speaker at industry conferences and on webinars and podcasts, Brousseau advises prominent end-users and solutions and services providers on how to use automation to improve document- and payments-driven business processes.  Brousseau has chaired numerous educational conferences and has served on several industry committees and boards.  He resides in Center City Philadelphia with his wife and three sons.

Jessica Chavira
Financial Services Business Systems Director, Texas State Technical College

With more than a decade of experience across the entire procure-to-pay process, and financial systems optimization, she leads large-scale initiatives focused on Workday transformation, automation, compliance, and operational efficiency.

Jessica previously served as Director of Payment Services, overseeing Accounts Payable, Travel & Card Services, and Supplier Management operations. In that role, she drove major modernization efforts, including AI-driven invoice processing, supplier onboarding enhancements through PaymentWorks, U.S. Bank One Card Program implementation, and streamlined settlement scheduling within Workday.

Her work emphasizes strong governance, risk mitigation, and leveraging technology to improve efficiency and user experience in higher education finance. Passionate about people development and collaboration, she fosters a culture rooted in accountability, service, and continuous improvement. Jessica enjoys mentoring teams, creating engaging training programs, and building strong relationships across campus.

Outside of work, Jessica is a proud “Honey” to her five grandchildren and values family, laughter, and lifelong learning.

Angela Sarno
VP Marketing, PaymentWorks

Angela Sarno is a marketing and communications leader with more than 20 years of experience in customer-facing roles at start-up and scale-up companies, spanning communications, marketing, investor relations, and customer success.

She joined PaymentWorks in 2019, where she built version 1 of the company’s fraud operations team, led customer success, and later assumed responsibility for brand and marketing strategy.

Angela is passionate about the role vendor identity plays in protecting organizations and strengthening vendor management, viewing onboarding as a critical gatekeeper for fraud prevention and operational integrity. She is a frequent speaker on these topics and has presented both in person and virtually for Nacha, the Association of Financial Professionals, IOFM, ASBO, Strategic Treasurer, and alongside PaymentWorks channel partners, including Chubb, J.P. Morgan, Wells Fargo, PNC, and U.S. Bank.