Benchmarking Basics

While benchmarking is a tried-and-true method for process improvement, many organizations feel they don’t have the time or expertise to take it on. In this webinar, IOFM Managing Editor Royce Grayson Morse will discuss the principles of benchmarking and how to get some real benefits from it — without having to make it a full-time job.

Now more than ever, with widespread labor shortages happening and a recession looming, it’s important to maximize both your efficiency and effectiveness.

In this webinar, she’ll cover:

• The principles of benchmarking
• How to choose which metrics to consider
• Prioritizing which improvements to work on first
• Adapting your approach to your own situation

Royce Grayson Morse
Managing Editor, IOFM

Royce Grayson Morse has been working with IOFM for the past seven years, writing and editing content about Accounts Payable, Accounts Receivable, automation and industry trends. She has worked on the IOFM Certification Guides and written the associated examinations; edits the annual 1099 and 1042 Master Guides; conducts podcasts; and manages the IOFM.com website content.

Josh Barrett
Director, IOFM

Josh Barrett joined the Institute of Finance & Management (IOFM) in 2017 has served as the organization’s executive director since 2020. His is responsible for management of IOFM’s Membership and Certification, its virtual and in-person events, and its demand generation offerings.

Josh is committed to ensuring that IOFM is the premier provider of training and education for financial operations professionals, working closely with a team of content developers, industry leaders and subject matter experts.

Prior to joining IOFM, Josh spent 20 years working in marketing and advertising with companies including L.L.Bean, Globe Manufacturing, the Maine Office of Tourism and Bentley University.