5 Strategies to Reduce Manual Intervention in Invoice Processing

Struggling with too much manual invoice processing? You're not alone. Accounts payable leaders know firsthand how much manual intervention is required to process, approve, and post supplier invoices. From correcting errors and chasing down approvals to matching POs and rekeying data, these time-consuming tasks slow down processing and increase overhead and the risk of mistakes. With today’s challenging labor market and growing pressure to do more with less, relying on manual processes is no longer sustainable. The good news? There are proven strategies to reduce manual intervention, streamline invoice processing, and free up your AP team to focus on higher-value tasks.

What you will learn:

• The hidden causes of manual intervention in invoice processing
• How to reduce invoice exceptions and errors before they happen
• Ways to increase straight-through processing rates without adding headcount
• Best practices for automating invoice approvals and PO matching
• Key technologies that make invoice processing faster, easier, and more accurate

Mark Brousseau
President, Brousseau & Associates 

Over the past 30 years, Mark Brousseau has established himself as a thought leader on accounts payable, accounts receivable, payments and document automation.   A popular speaker at industry conferences and on webinars and podcasts, Brousseau advises prominent end-users and solutions and services providers on how to use automation to improve document- and payments-driven business processes.  Brousseau has chaired numerous educational conferences and has served on several industry committees and boards.  He resides in Center City Philadelphia with his wife and three sons.

James Richardson 
Vice President of Sales, MetaSource

James Richardson brings over 15 years of expertise in business process management (BPM) and intelligent document processing (IDP), with a specialized focus on invoice processing automation. As Vice President of Sales at MetaSource, James works closely with organizations across diverse sectors — from healthcare to government — to optimize complex accounts payable processes. His dedication lies in delivering scalable solutions that combine AI-powered automation with human oversight to enhance operational efficiency, reduce costs, and improve accuracy. James’ approach empowers businesses to transform their AP processes into streamlined, cost-effective operations.

Jim Wright
Senior Advisor of AP Solutions, MetaSource

Jim Wright is a seasoned professional with over 20 years of experience helping companies across industries streamline their financial processes, improve cash flow, and achieve operational efficiencies. As Senior Advisor of AP Solutions at MetaSource, Jim leverages his deep expertise in payment automation, procure-to-pay solutions, and financial process optimization to deliver exceptional value to clients. Before joining MetaSource, Jim held senior roles at Corpay, Zycus, Corcentric, and Ariba, where he successfully drove revenue growth and built strategic partnerships. His leadership and commitment to meeting client needs position him as a trusted advisor to senior executives and finance teams.