University Learns Lessons with Do-It-Yourself Web-Based T&E

There are a number of good reasons why it makes sense to purchase a ready-made system for processing employee expense reimbursements for travel and entertainment (T&E). For Iowa State University (ISU), however, it made sense to develop its own Web-based system a few years ago. ISU had certain requirements that most off-the-shelf systems could not address. Fortunately, ISU also had the IT resources to tailor a program to its particular needs. ISU’s experience in developing and implementing…