AP Profiles: Emotional Intelligence with Nicole Caley

Nicole Caley, Founder and President of Payables Solutions Partners, LLC, is a big believer in “EQ”—otherwise known as emotional intelligence. Her in-depth knowledge and practical experience have made her particularly qualified to talk about the topic relative to AP management. IOFM asked her about the process of managing with emotional intelligence and her tips for new managers. Q. There’s a lot of talk about EQ, but what’s the reality of it, in your experience? A. I think we’ll need a…