UMB Bank NA Employs Benchmarking to Set the Stage for AP Automation

Sandra Slaughter, APM, is vice president and AP manager of UMB Bank NA, in Kansas City, Mo. The bank has 135 locations and 3,400 employees, including nine in the AP department. “We were looking to automate our AP invoice processing, and I needed stats and data to justify or propose a solution,” says Slaughter. To...